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Cancellation policy

Cancellation Policy — kiryana.store

Last updated: June 18, 2026

1. Overview
This Cancellation Policy explains when and how orders placed on kiryana.store can be cancelled, either by you or by us.

2. Cancellations by the Customer

  • You may cancel your order, in full or in part, at any time before it has been shipped.
  • To request a cancellation, contact us as soon as possible with your order number.
  • If your order has not yet been processed for dispatch, we will cancel it and issue a full refund to your original payment method.
  • Once an order has been shipped, it can no longer be cancelled. At that point, our Return Policy and Refund Policy will apply instead.

3. Cancellations by kiryana.store
We reserve the right to cancel any order, in full or in part, under the following circumstances:

  • The item ordered is out of stock or unavailable.
  • A pricing or product description error is identified.
  • Suspected fraudulent activity or payment issues are detected.
  • We are unable to verify or fulfill the shipping details provided.

If we cancel your order, you will be notified, and a full refund will be issued to your original payment method.

4. Refunds for Cancelled Orders
Refunds for cancelled orders, whether initiated by you or by us, will be processed to the original payment method used at checkout. Processing times may vary depending on your bank or payment provider after the refund is initiated on our end.

5. Orders Already Shipped
Once an order has been shipped, the Cancellation Policy no longer applies. Any issues with a shipped order, such as damage, defects, or incorrect items, are handled under our Return Policy and Refund Policy.

6. Changes to This Policy
We may update this Cancellation Policy at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Policy.

7. Contact Us
To request a cancellation, please contact us through the contact details listed on kiryana.store.

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